FAQs

FAQS - Frequently Asked Questions

Listening to your needs we have formulated a list of frequently asked questions with answers.

Q. What is the nature of the products you produce?

A
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Burnertech produces a variety of products geared predominantly at the heating market. This includes; custom designed burner assemblies for use in domestic and industrial heaters and boilers, burners used in the food processing, ventilation and drying industries.

Q. Where is the design, development and testing done?

A
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This is done within the laboratory in our R. & D. facility by our experienced team of Engineers and Technicians, using the latest technology.

Q. Where is the manufacture done?

A
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The manufacture and assembly is done within our Production facility, ensuring a quick response to your immediate requirements.

Q. What other services do you provide?

A. Burnertech can provide the installation or servicing needs for any burner supplied, or will endeavor to provide the same services for any other burners that you may be using.

Burnertech has a sister company METALTECH, incorporating presses, CNC sheet metal punching and profiling, welding, etc.

Q. If I need a visit from a Burnertech service engineer, who can I contact?

A. Our service and after sales service.
For advice or to arrange a visit please call the Service Dept on 01204 393222.

Q. Where can I obtain a spare part for my burner?

A. All enquiries received by our Sales Team 01204 393222 ext 204 are processed directly, assuring you of the fastest possible service.

Q. Can you send me literature on your products?

A. Yes. If you can't find this is the "Downloads" area, you can either contact our Sales team on 01204 393222 or fill in your details online.
Click here to send us your details.

 

More Info

If you need more information call

 01204 393222